• By accepting our Pre-Order Policy, you agree that Pre-Order Items will NOT be fulfilled and shipped until the item becomes available in our store.
  • If the product description does not contain an ETA, our standard Pre-Order ETA is 4-8 Weeks. We make an effort to contact you if there are any issues with your Pre-Order.
  • We filter our Pre-Orders differently than we handle our regular orders. Typically, the payment is processed the same day as the order was made.
  • By default, we send out the Pre-Ordered product as soon as it comes into our stock. If you order other regularly stocked products with your Pre-Order, by default we hold the entire order until the Pre-Order product comes in before sending out the entire order.
  • If you would like to get regularly stocked product immediately, instead of waiting for the entire order, please place all Pre-Order items on a separate order entirely. 
  • ALL PRE-ORDERS ARE FINAL. NO REFUNDS WILL BE OFFERED ON PRE-ORDER PRODUCTS, REGARDLESS OF RELEASE/ORDER DATE.

 

  • We reserve the right to cancel and refund Pre-Orders at any time with or without notice. All Cancelled Pre-Orders will be refunded to the original payment method (if possible) or offered as store credit.